Exchanges
We are happy to exchange non-customized apparel that has not been used, worn, laundered and has its original tags attached with 14 days of purchase. Shipping fees are the responsibility of the customer.  

Defective Product Returns 
Defective products can be returned within 14 days of purchase for either a store credit or refund.  We will cover the shipping fees. 

Non-Defective Product Returns
Any new, unused or unwanted products can be returned within 14 days of purchase. These products must be in the original box / packaging, be unused and in like NEW condition.  Non-defective returns will be subject to a 15% restocking fee.  Shipping charges will not be reimbursed for non-defective product returns.  If the original order qualified for free shipping and that order would not longer qualify for free shipping after the non-defective items are returned, then a $5.00 shipping fee will be subtracted from the amount reimbursed. Shipping fees are the responsibility of the customer.  

Refunds
All refunds will be made in the same tender as the original order.  Refunds on credit card orders will be made to the same credit card.  Refunds will be issued within 14 business days of the time we receive the goods.  

Bulk Order Refunds
All refunds will be made in the same tender as the original order.  Refunds on credit card orders will be made to the same credit card.  Refunds will be issued within 120 business days of the time we receive the goods. 

CLICK HERE TO REQUEST AN EXCHANGE OR REFUND

 

 

FULL CUSTOM DESIGN DISCLOSURE
All designs created by Ultimate Team Gear L.L.C is the property of Ultimate Team Gear L.L.C. Customers who pay a fee for a unique design have the right to reprint the exact design without any additional cost but the design remains the sole property of Ultimate Team Gear L.L.C. Any graphical assets (including but not limited to logos, artwork, and slogans) provided from the customer are considered the customer's property and all responsibility for copyright and trademark of such provided assets are the responsibility of the customer.